The specific definition of operations will depend on your industry and the stage your business is in. Sometimes, improving operations means thinking strategically about your systems and processes. Other times, it means being part of the on-the-ground work to bring every aspect of a project, from tiny to huge, to reality.

The origin of the term “operations” comes from companies that made physical goods. Back when economies were industrializing, inventive businesses tried to add efficiencies wherever possible. That led entrepreneurs like Eli Whitney to pioneer the method known as parts-based assembly, so that cotton gins and other products could come to market more rapidly, cheaply, and consistently.

You don’t have to reinvent the assembly line if your small business makes products, but you should take a good look at how you purchase, store, make, and ship your merchandise.